Our Returns Policy

NZ's Trusted Bullion Dealer

Our Returns Policy

At Best Bullion, your trust means everything to us. That’s why we keep things simple and honest. Because we deal in precious metals, all sales are final. Once your order is confirmed, it cannot be changed or returned. But we stand by our 5-star service. If your item arrives damaged or with a fault, we’ll make it right. We’ll review the issue and find the best solution — whether that’s a replacement, repair, or refund. We’re here to help and we always aim to do the right thing. If you have any questions or something’s not right, please get in touch with our team.